Returns & Exchanges
At Cozy Earth, we stand behind the premium quality of our bedding and loungewear with a 100-night sleep trial and hassle-free returns. If you aren't completely satisfied with your purchase, we offer full refunds or exchanges within 100 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific items you wish to return or exchange and select the reason for the return from the dropdown menu.
Print and Pack
Download your prepaid shipping label, securely package your items, and attach the label to the outside of the box.
Drop Off and Refund
Deliver your package to the nearest authorized carrier location; your refund or exchange will be processed once the items are inspected at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing